Recently, improving emergency response efficiency has become an important focus based on lessons learned during the Haiti and Chile earthquake rescue efforts, and organizations across the country are searching for the best solutions to improve disaster preparedness. By ensuring GRLFPD’s computerized response and communications systems are running at peak operational performance and stability, the award-winning PC tune-up software for small and mid-sized organizations helps improve the fire department’s response times and streamline decision efficiency made under life-threatening conditions.
Protecting nearly 60,000 residents in 16 square miles, GRLFPD’s three firehouses run round-the-clock shifts every day of the year, operated by 65 staff and firefighter/paramedics. The department uses 50 Windows XP Professional PCs (17 of which are mobile) to run firehouse applications, business software, and dispatch operations. To accommodate varying shift personnel and response situations, some PCs may have up to 50 individual user profiles and each computer has access to all response-related information such as district maps, site-specific plans, HazMat storage, and the internet. With tightened budgets, the department’s focus is on improving the speed and performance of existing PCs and thus extending their usable life cycle, rather than resorting to a complete hardware change-out.
“In emergency response situations, every piece of equipment is expected to be immediately available and function properly. Our technology has to meet the same criteria. A few extra minutes spent pulling up a map of the fire location online can mean more burned property and lost lives,” said Doug Lawson, administrative officer and IT manager for GRLFPD. “While sticking to our budget, System Mechanic made an immediate and noticeable performance difference to the people who matter most – my user community. Without me saying anything, firefighters would ask: ‘wow, what did you do to the computer?’ System Mechanic bought us more time with our existing PCs and we are not forced to make the jump immediately to another operating system.”
iolo’s System Mechanic, a leading PC tune-up software in the US, Canada, France, Italy and the Benelux countries, was first tested on an older model ‘worst-case-scenario’ PC with minimal RAM and a slower CPU. After delivering a significant performance improvement, System Mechanic was installed on all departmental machines. Following the implementation, the Windows XP machines continue to operate in a fast manner and are deemed to sufficiently meet the needs of the department. System Mechanic’s automation of many routine maintenance tasks also helps the department save additional time.
“There are lots of tools, registry cleaners and tune-up applications on the market, but System Mechanic does exactly what it says it will, and with iolo’s regular product updates I have confidence that it will address new issues that may come up,” said Lawson. “System Mechanic is one of the best investments in an application we have ever made and would be the absolute last item to cut from my IT budget.”
System Mechanic is used to maximize the performance of more than 70 million computers worldwide.